Kush Boutique will not be responsible for the following:
- Lost Packages which are marked delivered on the tracking.
- Change Of Address Once The Parcel already has been shipped.
- Parcels and Packages which have gone missing, unfortunately once the item has been shipped, it's out of our control.
- If your local authorities and/or Customs seize the item, it's not our responsibility as laws can change within a blink of an eye.
Please order CBD (This includes other items as well) at your own risk, as of recent Australias laws have changed. Some orders have been seized, however we personally have never had an issue. We would say this happens to 5% of our customers.
SHIPPING IS ALWAYS DISCREET
Kush Boutique respects the privacy of users, we will never share or post your details anywhere, with anyone or anything!
Tracking Information will always be provided!
We respond to emails within 24-48 hours.
We always ship discreetly. The item will be shipped and packaged safely and will NOT have any company markings, name, or anything that would give away the contents of the package. The return address is from KIM A. and a generic PO Box address
All our shipments are sent via Delivery Confirmation and a tracking number is provided automatically via email. You can track your packages on the respected company websites. If you have certain delivery instructions, we have available a note section at our secure checkout.
All orders are usually processed within 24-48 hours. Our warehouse is closed over the weekends. If you have urgent shipment need and if you paid for expedited delivery, please contact our customer service at firstname.lastname@example.org and we will do our best to accommodate your need prior to 24-48 hour standard processing/handling time. For questions or more information please email in advance at email@example.com
We ship all items totally discreet. No marks of any kind. We also provide totally discreet billing.
Australia & NZ - 7-14 Business Days
United States - 5-7 Business Days
Canada - 7-10 Business Days
International - 7-15 Business Days
Shipping Delivery Times
For all nationwide orders, the estimated delivery time is 3-5 business days from the receipt of the shipment confirmation. Some locations may take shorter or longer time period depending on USPS or UPS time frame. We have no control over USPS or UPS operation.
Please note that we try to ship each order the next business day but we reserve the right to have a 2-3 business day handling time for all orders. The handling time may apply to all shipping methods including overnight shipments.
International orders will take between 5-10 business days approximately depending on the country you reside in.